Do you have any questions, remarks or suggestions for the Pretty&Fair team? Or, maybe just want to enjoy a cup of coffee with us sometime?
Then please send an email to [email protected] and we will reply as soon as possible!
(Of course, personal data will not be passed to third parties or used for any commercial purposes.)
1 FAQ English
1.1 How can I get into contact with PRETTY&FAIR?
You can always send us an email to [email protected] and we will try to reply as soon as possible. If you prefer personal contact you can call us at (+31)23-5492145, if we are unable to answer the phone please leave us a message!
1.2 How can I pay in the PRETTY&FAIRShop?
We accept payments with iDeal, Creditcard and with bank transfer.
1.3 What are the shipping costs?
The shipping costs vary per country.
West Europa Free above €100,- order.
East Europa € 18,50
North Amerika € 24,30
South and Central Amerika € 24,30
Oceanië € 24,30
When exchanging a product you pay the expenses for return. We pay the shipping costs (if applicable) for the shipping of a new product.
1.4 How do you send the products?
We ship all our products via PostNL.
1.5 How long will it take to get my products delivered?
After we have received your payment, the product(s) will be send within 1 work-day. We always try to send out all products on the day of the received payment. Depending on the processing of PostNL it will take between 3-5 days to get the product(s) delivered.
1.6 To which countries do we ship?
We ship to Europa, North America, South and central America and Oceanië.
If you live anywhere else and would like to receive an order please let us know via [email protected].
1.7 What is the adres of the PRETTY&FAIRShop?
Tingietersweg 107
2031 ER Haarlem
Nederland
1.8 Exchanges and returns within the PRETTY&FAIRShop?
Not satisfied with your product(s)? That's a shame, but possible! You can always exchange for a different size or product. When you don't want to exchange a product, you will get a full refund or a voucher.
Exchanges or returns are possible up to two weeks after receipt of your order. You pay the expenses for return. The Pretty&FairShop pays the shipping costs (if applicable) for the shipping of a new product.
1.9 What is the Commercial Register of the PRETTY&FAIRShop?
PRETTY&FAIR is registered at the Chamber of Commerce under: DFF bv 58035265
